mTusker.com offers a best-of-breed software solution for any company needing a single software package that is web-accessible and can provide the following functions:
- Prospect to Account life-cycle tracking, and Contacts associated with those Prospects and Accounts.
- Sales Funnel Opportunity tracking.
- Configurable Reporting Wizard to allow you to create reports on all possible key business health indicators.
- Agent and Prospective Agent tracking, separate from Prospects and Accounts.
- Partner Provider & Vendor tracking with relevant Contacts, separate from Prospects and Accounts.
- Commission platform capable of receiving commissions, confirming accuracy, calculating downstream payouts and dealing with the many flavors and nuances of commission issues in The Channel.
- Contract Service Inventory by customer, by carrier, by contract that is configurable to deal with every possible Telecom, laaS and IT contract a customer could have.
- Problem Ticket Management.
- Project & Jobs Management tools to complete technology implementations and migrations by milestones.
- Telecom Expense Management tools that help increase value-add and relevancy campaigns.
- Client Access Portal with extreme control on what they can see and how they can interact with you, your company, your processing, and your people.
- Account Support Interconnectivity that allows The Channel to connect to itself for Project Management and Long Term Customer Care in a true ecosystem.
- Quotes Management capable of releasing and receiving templated RPF’s in standardized formats.
- Other general CRM features such as Task Management, Calendar, Campaign Management, and more.
Does this look like what you have been looking for? We would love to hear from you! Call today 888-982-8126